COMMUNICATION
THAT MOVES SYSTEMS AND PEOPLE
Communication Built on Intelligence
The Communication Engine detects events within the system, interprets their meaning, and turns them into clear signals that move people and processes.
Every change in a container, every prediction from Intelligence, and every adjustment from the Route Engine becomes a message delivered exactly where it creates impact.
Operational teams receive alerts before problems emerge.
Administrators and operators see how the system evolves.
And citizens gain transparent insights into fill levels, collection times and site conditions through municipal or regional apps.
This creates communication that doesn’t explain – it connects.
A flow of information that unites operations, administration and the public into one functioning whole.
A system that becomes more precise with every interaction and builds trust through clarity.
EVENT-DRIVING MESSAGING
The Communication Engine detects system changes instantly.
It evaluates their relevance, prioritizes events and transforms them into messages that deliver real value. Signals are not delayed or buffered – they go straight into the communication flow.
Tech Stack
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Apache Kafka or RabbitMQ for event queues and stream processing
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Python Event Logic for evaluation, prioritization and rule-based handling
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Webhooks for passing events to external systems
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MQTT / Redis Streams for real-time internal communication
MULTI-CHANNEL DELIVERY
Information reaches users wherever they need it: app, browser, email, push, SMS or Teams/Slack.
Fully automated. Fully synchronized.
Tech Stack
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Firebase Cloud Messaging for push notifications
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SendGrid or Mailjet for email and SMS
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Microsoft Teams / Slack API for internal alerts
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Progressive Web App (PWA) for browser-based interfaces
CITIZEN TRANSPARENT LAYER
The Communication Engine integrates seamlessly into municipal apps and web portals.
Citizens can see fill levels, planned collections, usage patterns and site information.
The result is transparency that builds trust and reduces contamination and misthrows.
Tech Stack
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REST APIs in Python (FastAPI / Django Rest) for secure integration in municipal systems
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PWA Integration for mobile access without installation
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Real-Time Data Layer for live updates on container status
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EU Cloud Hosting for compliant and secure delivery
OPERATIONAL AWARENESS
Operational teams receive the exact information that makes work easier.
Alerts about overfill, damage, unexpected movement, disruptions or critical changes are sent automatically.
Tech Stack
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TensorFlow / Scikit-learn for anomaly detection and pattern analysis
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Python Alert Engine for interpreting events
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Webhook-Systeme for ERP, CRM or fleet integrations
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MQTT / WebSockets for low-latency message delivery
ADAPTIVE COMMUNIACTION MODEL
The Communication Engine learns which messages matter, how often they are needed and which channels work best.
Communication becomes a learning system of its own.
Tech Stack
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Machine-learning feedback loops for relevance scoring
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Interaction tracking (Matomo EU) for usage insights
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Python Behavior Models for for adapting message logic
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Data Layer in PostgreSQL for history, performance and optimization
Why it matters
Communication determines whether a system is understood.
It reveals what is happening before problems appear.
It connects people, operations and technology and turns complex processes into clarity.
The Communication Engine ensures information is never lost – it arrives exactly where it creates impact.
Transparency becomes automatic, and every interaction strengthens trust in the system.
Part of the BINAI System
The Communication Engine receives signals from Intelligence,
adapts to routing updates from the Route Engine
and displays outcomes through the Dashboard or forwards them to external users.
It is the voice of the system – closing the loop between data, movement and people.
Everything that happens becomes visible, accessible and instantly usable.
Outcomes
Greater transparency for citizens and operators
Higher operational safety
Faster and better decisions
Clarity in complex environments
Communication that adapts and grows with the system